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Job Description
What you’ll do
As our Presales Operations Senior Manager, you’ll play a central role in nurturing how our Presales teams thrive and deliver their best work. You’ll create clarity, bring people together, and help shape an environment where collaboration, consistency, and innovation can flourish. By strengthening processes, enhancing tools, and enabling meaningful insights, you’ll empower teams to deliver exceptional technical solutions and create a seamless experience for our customers.
- You’ll guide performance reporting and KPI tracking, turning data into thoughtful, actionable insights that support confident decision-making
- You’ll continuously enhance tools, systems, and workflows—creating smoother, more intuitive ways of working that align with Vodafone standards
- You’ll support strong and consistent bid governance, helping ensure quality, compliance, and a positive, reliable experience across opportunities
- You’ll champion onboarding and learning journeys, helping colleagues feel supported, confident, and set up for success
- You’ll care for documentation and knowledge sharing, ensuring information is clear, accessible, and empowering for everyone
- You’ll act as a trusted point of support during challenges, working collaboratively to resolve issues and keep stakeholders informed and reassured