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Job Description
What you’ll do
Lead and facilitate fit-gap analysis sessions with business stakeholders, global process owners, system integrators, centres of excellence and process governance teams.Identify, classify and propose resolutions for gaps between local requirements and the core SCM business model, with a focus on reducing deviations.Ensure timely completion and sign-off of all analyse-phase deliverables.Support the design phase by ensuring clear understanding of business requirements and resolving open questions with all involved parties.Review functional specifications, technical specifications and PTC test scripts within agreed service levels, ensuring adherence to Solution Manager guidelines.Support the build and test phases by contributing to UAT test script creation and ensuring full end-to-end and local deviation coverage.Conduct product inspections post-build and prior to UAT to identify defects, assess usability, and validate solution quality and performance.Provide on-site and post go-live support, acting as the primary contact for business-related issues and coordinating resolution within agreed service levels