Job Description
The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare, including clinical abortion care and family planning at Planned Parenthood Allegheny County locations. This position floats between Planned Parenthood locations. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.
Planned Parenthood believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible, and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.
Does this sound like you?
● A strong commitment to Planned Parenthood’s mission and values
● The ability to demonstrate respect, relate to, and care for diverse populations and communities
● Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
● Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills
If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability, and responsibility.
COMPENSATION and BENEFITS:
● Hourly compensation: $21.50 per hour
● Full Time employees are eligible for Medical, Dental, and Vision insurance
● Generous PTO, Sick and Vacation benefits
● Paid Holidays
QUALIFICATIONS:
● High school degree or equivalent required,
● Customer service experience required
● Excellent oral and written communication skills
● Must be able to work flexible hours including evenings and weekends
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Greet patients and initiate intake procedures.
• Register patients in the practice management software.
• Determine patient payment method and conduct agency procedures for the payment type including insurance verification and benefit verification.
• Schedule appointments for patients
• Answer phones, field patient needs and refer calls to necessary personnel or department.
• Perform patient check-out procedures including posting charges to the practice management system, collecting fees, requesting contributions per PPWP guidelines, and labeling medications
• Complete daily health center closing procedures, including closing batches and running end-of-day reports as directed by the Health Center Manager
• Determine patient’s reason for visit.
• Provide patients with an accurate estimate of their cost for services, if applicable.
• Obtain and update medical history as indicated.
• With clinician oversight, determine need for point of care testing and perform tests, including pregnancy test, urine dipstick, rapid HIV, rapid hepatitis, hemoglobin and other lab tests approved by CLIA license.
• Perform patient blood pressure.
• Administer Intramuscular and subcutaneous injections.
• Venipuncture and collection of blood specimens
• Document all services provided in the patient record.
• Completion of required training for mandated child abuse reporting. Knowledge of state child abuse reporting laws and completion of timely child abuse reports according to the requirements.
• Appropriate exam room set up based on patient and clinician needs.
• Travel between Planned Parenthood Clinics
• Other duties as assigned by the Health Center Manager
SCHEDULE:
● Monday through Friday between 8am- 5pm
● Evening and Saturday shifts are required
The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare, including clinical abortion care and family planning at Planned Parenthood Allegheny County locations. This position floats between Planned Parenthood locations. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.
Planned Parenthood believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible, and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.
Does this sound like you?
● A strong commitment to Planned Parenthood’s mission and values
● The ability to demonstrate respect, relate to, and care for diverse populations and communities
● Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
● Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills
If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability, and responsibility.
COMPENSATION and BENEFITS:
● Hourly compensation: $21.50 per hour
● Full Time employees are eligible for Medical, Dental, and Vision insurance
● Generous PTO, Sick and Vacation benefits
● Paid Holidays
QUALIFICATIONS:
● High school degree or equivalent required,
● Customer service experience required
● Excellent oral and written communication skills
● Must be able to work flexible hours including evenings and weekends
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Greet patients and initiate intake procedures.
• Register patients in the practice management software.
• Determine patient payment method and conduct agency procedures for the payment type including insurance verification and benefit verification.
• Schedule appointments for patients
• Answer phones, field patient needs and refer calls to necessary personnel or department.
• Perform patient check-out procedures including posting charges to the practice management system, collecting fees, requesting contributions per PPWP guidelines, and labeling medications
• Complete daily health center closing procedures, including closing batches and running end-of-day reports as directed by the Health Center Manager
• Determine patient’s reason for visit.
• Provide patients with an accurate estimate of their cost for services, if applicable.
• Obtain and update medical history as indicated.
• With clinician oversight, determine need for point of care testing and perform tests, including pregnancy test, urine dipstick, rapid HIV, rapid hepatitis, hemoglobin and other lab tests approved by CLIA license.
• Perform patient blood pressure.
• Administer Intramuscular and subcutaneous injections.
• Venipuncture and collection of blood specimens
• Document all services provided in the patient record.
• Completion of required training for mandated child abuse reporting. Knowledge of state child abuse reporting laws and completion of timely child abuse reports according to the requirements.
• Appropriate exam room set up based on patient and clinician needs.
• Travel between Planned Parenthood Clinics
• Other duties as assigned by the Health Center Manager
SCHEDULE:
● Monday through Friday between 8am- 5pm
● Evening and Saturday shifts are required