Company Description

Hotel Administrator
Full-Time | Permanent Position

The Hotel Administrator at Novotel and Ibis Rotorua plays a vital role in keeping the hotel buzzing with energy! Supporting the General Manager, you'll be the go-to person for everything administratively coming out of the General Manager's office. Your work will help create a positive, dynamic environment where everything runs smoothly, and teams stay connected and motivated.

About Us:
Located in the heart of Rotorua, Novotel & Ibis offer a vibrant hospitality environment with exceptional service at the core. With stunning views of Lake Rotorua and easy access to the city’s cultural and adventure activities, our hotels are a destination of choice for both local and international guests.

Job Description

Administrative Support:

• You will take your guidance from the General Manager in all administrative tasks required

• Take meeting minutes and update the telephone list.

• Govern and manage the TrustYou site for hotel reviews.

General Administrative Duties:

• Order supplies and create purchase orders (e.g., stationary, name badges, Heartist Cards).

• Maintain proficiency in MS Excel, Word, and PowerPoint for reporting and tasks.

Accor Representation:

• Act as an Accor ambassador, promoting the company’s image and reputation.

• Represent Accor to suppliers and partners where needed.

Qualifications

Qualifications & Preferred Attributes for Hotel Administrator:

• Must have 3+ years hospitality experience (Food & Beverage and/or Front Office experience)

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Proficiency in MS Office (Excel, Word, PowerPoint)

• Attention to detail and accuracy

• Creative mindset for designing marketing materials

• Ability to work collaboratively with multiple teams

• Experience in administrative or hospitality roles (preferred)

• Positive attitude and professional appearance

• Knowledge of hotel operations and systems (preferred)

• Strong problem-solving and time management skills

Additional Information

What’s in it for you:

• Competitive remuneration

• Opportunities for career development and global mobility within the Accor network.

• Staff discounts at Accor hotels worldwide.

• Training programs and access to learning platforms to support your growth.

• A vibrant, inclusive workplace where your ideas and contributions are valued.

Ready to lead the front line of hospitality?
Apply today and start your journey with Novotel & Ibis Rotorua – where you can live, work, and grow with passion.