Fully Licensed Insurance Customer Service and Sales Representative
Job Description
Farmers Insurance East Bay
Fully Licensed Insurance Customer Service and Sales Representative
Job Overview
Customer Service and Sales Representative - Award-Winning Farmers Insurance Agency Contra Costa County, CA
Are you a motivated insurance professional looking to grow your career with a respected and award-winning Farmers Insurance agency? Our top-performing agency in Contra Costa County, California, is seeking a Customer Service and Sales Representative who is passionate about helping clients protect what matters most.
This is an immediate hire opportunity for a licensed insurance professional with experience in Property & Casualty and Life, Accident, and Health Insurance.
About the Role
As a Customer Service and Sales Representative, you will play a key role in managing client relationships, handling insurance policy servicing, and supporting the agency's growth. You'll help clients with their auto, home, life, commercial, and umbrella insurance needs, ensuring they receive top-notch service and trusted guidance.
Why Join Our Team
Join an award-winning Farmers Insurance agency with a reputation for excellence
Competitive base pay with bonus and commission potential
Career growth opportunities and ongoing professional development
Supportive and positive work environment with strong leadership
Be part of a team that values integrity, collaboration, and community
About Farmers Insurance
Farmers Insurance is one of the largest and most respected insurance providers in the nation, offering a wide range of products and services to help individuals and businesses protect their assets and plan for the future.
Salary Range: $20.00 - $30.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Paid Time Off (PTO)
Flexible Schedule
Requirements
* Active California Property & Casualty License required
* Life, Accident, and Health License preferred
* Minimum 1-2 years of experience in an insurance agency or related customer service role
* Strong customer service and relationship-building skills
* Excellent verbal and written communication (bilingual a plus)
* Ability to work effectively in a team environment and manage multiple priorities
Join our award-winning Farmers Insurance team in Contra Costa County!
Were hiring a licensed Customer Service & Sales Representative to deliver outstanding service, manage policies, and build lasting client relationships. You'll help customers with auto, home, life, and commercial insurance while supporting agency growth.
Requirements: Active California Property & Casualty license +(Life & Health preferred), 1-2 years of insurance experience, strong communication skills, and a customer-first attitude.
Enjoy a supportive, growth-focused environment with competitive pay, bonuses, and advancement opportunities.
Apply today to join a winning team that values integrity, teamwork, and excellence!
Responsibilities
* Provide exceptional customer service to existing policyholders
* Process insurance policy changes and manage account updates
* Handle daily phone calls, emails, and in-person client interactions
* Assist clients with payments, billing inquiries, and certificates of insurance
* Cross-sell and up-sell insurance products when appropriate
* Support marketing and retention efforts to meet agency goals