Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Asst Dir-Customer Success Manager TMT in United States.
This role sits at the intersection of customer success, technical advisory, and enterprise account strategy within a complex data and SaaS environment.
You will lead end-to-end customer engagement across the lifecycle, ensuring adoption, retention, and measurable value realization at scale.
The position involves acting as a trusted advisor to enterprise clients, translating technical system behavior into clear business outcomes.
You will collaborate closely with Engineering, Product, and Account Management teams to resolve issues, manage integrations, and drive continuous improvement.
A strong focus is placed on data-driven decision-making, customer health monitoring, and proactive identification of risks and growth opportunities.
This is a highly cross-functional and client-facing role, requiring both strategic thinking and hands-on technical problem solving in a fast-evolving, AI- and data-driven environment.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Asst Dir-Customer Success Manager TMT in United States.
This role sits at the intersection of customer success, technical advisory, and enterprise account strategy within a complex data and SaaS environment.
You will lead end-to-end customer engagement across the lifecycle, ensuring adoption, retention, and measurable value realization at scale.
The position involves acting as a trusted advisor to enterprise clients, translating technical system behavior into clear business outcomes.
You will collaborate closely with Engineering, Product, and Account Management teams to resolve issues, manage integrations, and drive continuous improvement.
A strong focus is placed on data-driven decision-making, customer health monitoring, and proactive identification of risks and growth opportunities.
This is a highly cross-functional and client-facing role, requiring both strategic thinking and hands-on technical problem solving in a fast-evolving, AI- and data-driven environment.
