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Jobgether

Asst Dir-Customer Success Manager (TMT)

USPosted Today
Full-timeremote

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Asst Dir-Customer Success Manager TMT in United States.

This role sits at the intersection of customer success, technical advisory, and enterprise account strategy within a complex data and SaaS environment.
You will lead end-to-end customer engagement across the lifecycle, ensuring adoption, retention, and measurable value realization at scale.
The position involves acting as a trusted advisor to enterprise clients, translating technical system behavior into clear business outcomes.
You will collaborate closely with Engineering, Product, and Account Management teams to resolve issues, manage integrations, and drive continuous improvement.
A strong focus is placed on data-driven decision-making, customer health monitoring, and proactive identification of risks and growth opportunities.
This is a highly cross-functional and client-facing role, requiring both strategic thinking and hands-on technical problem solving in a fast-evolving, AI- and data-driven environment.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Asst Dir-Customer Success Manager TMT in United States.

This role sits at the intersection of customer success, technical advisory, and enterprise account strategy within a complex data and SaaS environment.
You will lead end-to-end customer engagement across the lifecycle, ensuring adoption, retention, and measurable value realization at scale.
The position involves acting as a trusted advisor to enterprise clients, translating technical system behavior into clear business outcomes.
You will collaborate closely with Engineering, Product, and Account Management teams to resolve issues, manage integrations, and drive continuous improvement.
A strong focus is placed on data-driven decision-making, customer health monitoring, and proactive identification of risks and growth opportunities.
This is a highly cross-functional and client-facing role, requiring both strategic thinking and hands-on technical problem solving in a fast-evolving, AI- and data-driven environment.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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201-500 employees
Brussels, BE
Website
Asst Dir-Customer Success Manager (TMT) at Jobgether | Renata