Director, Digital Experience & Unified Portal Strategy

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Digital Experience & Unified Portal Strategy in the United States.

This is a high-impact leadership opportunity for an experienced digital transformation professional passionate about creating seamless, intelligent, and scalable user experiences across complex enterprise ecosystems. In this role, you will define and lead the strategy for unified customer portals and internal digital platforms that support both customer engagement and operational excellence. You will work cross-functionally with Product, Engineering, UX, Customer Success, Support, and Services teams to drive alignment, innovation, and measurable business impact. The position focuses on building AI-enabled digital experiences that improve customer satisfaction, streamline workflows, and accelerate operational efficiency. You will play a critical role in shaping long-term digital strategy while influencing executive stakeholders and guiding large-scale transformation initiatives. This opportunity is ideal for visionary leaders who thrive at the intersection of technology, customer experience, and enterprise strategy.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Digital Experience & Unified Portal Strategy in the United States.

This is a high-impact leadership opportunity for an experienced digital transformation professional passionate about creating seamless, intelligent, and scalable user experiences across complex enterprise ecosystems. In this role, you will define and lead the strategy for unified customer portals and internal digital platforms that support both customer engagement and operational excellence. You will work cross-functionally with Product, Engineering, UX, Customer Success, Support, and Services teams to drive alignment, innovation, and measurable business impact. The position focuses on building AI-enabled digital experiences that improve customer satisfaction, streamline workflows, and accelerate operational efficiency. You will play a critical role in shaping long-term digital strategy while influencing executive stakeholders and guiding large-scale transformation initiatives. This opportunity is ideal for visionary leaders who thrive at the intersection of technology, customer experience, and enterprise strategy.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

#LI-CL1