Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager of Client Training in the United States.
This role is a strategic leadership position responsible for shaping and scaling client training programs that directly influence onboarding success, product adoption, and long-term customer satisfaction. You will lead a training function focused on delivering high-quality learning experiences across multiple formats, ensuring clients gain maximum value from a complex SaaS platform. The position requires a balance of instructional design expertise, team leadership, and cross-functional collaboration with product, sales, and client success teams. You will play a key role in defining how customers learn, engage, and succeed throughout their journey. In a fast-paced, data-driven environment, you will continuously improve training effectiveness using analytics and feedback. This is a high-impact role where learning strategy directly supports retention, growth, and client success outcomes.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager of Client Training in the United States.
This role is a strategic leadership position responsible for shaping and scaling client training programs that directly influence onboarding success, product adoption, and long-term customer satisfaction. You will lead a training function focused on delivering high-quality learning experiences across multiple formats, ensuring clients gain maximum value from a complex SaaS platform. The position requires a balance of instructional design expertise, team leadership, and cross-functional collaboration with product, sales, and client success teams. You will play a key role in defining how customers learn, engage, and succeed throughout their journey. In a fast-paced, data-driven environment, you will continuously improve training effectiveness using analytics and feedback. This is a high-impact role where learning strategy directly supports retention, growth, and client success outcomes.
