Product Owner - CSM Applications

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Owner - CSM Applications in Canada.

This role sits at the core of Customer Success operations, shaping the systems, workflows, and digital tools that enable teams to deliver value across the customer lifecycle. You will own the vision and roadmap for Customer Success Management applications, ensuring they are aligned with business priorities and scalable operational needs. Acting as a bridge between Customer Success, Operations, and technical teams, you will translate business requirements into actionable product deliverables. The position combines product ownership, business analysis, and hands-on operational support in a fast-paced SaaS environment. You will play a key role in optimizing processes, improving user experience, and driving measurable impact on customer outcomes. This is a highly collaborative role requiring both strategic thinking and executional excellence.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Owner - CSM Applications in Canada.

This role sits at the core of Customer Success operations, shaping the systems, workflows, and digital tools that enable teams to deliver value across the customer lifecycle. You will own the vision and roadmap for Customer Success Management applications, ensuring they are aligned with business priorities and scalable operational needs. Acting as a bridge between Customer Success, Operations, and technical teams, you will translate business requirements into actionable product deliverables. The position combines product ownership, business analysis, and hands-on operational support in a fast-paced SaaS environment. You will play a key role in optimizing processes, improving user experience, and driving measurable impact on customer outcomes. This is a highly collaborative role requiring both strategic thinking and executional excellence.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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