Support System Architect

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support System Architect in India.

This role offers the opportunity to shape and evolve a global customer support technology ecosystem within a fast-growing, mission-driven environment. You will design and optimize the architecture behind customer experience and technical support platforms, ensuring scalability, reliability, and seamless integration across tools such as Salesforce and AI-driven systems. Acting as a key technical leader, you will drive automation and innovation across support workflows, enabling smarter and faster customer service operations. You will collaborate closely with business systems, support, and customer experience teams to align technology with operational goals. The environment is highly collaborative, remote-first, and focused on continuous improvement and impact at scale. This position is ideal for someone passionate about combining architecture, AI, and customer experience transformation.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support System Architect in India.

This role offers the opportunity to shape and evolve a global customer support technology ecosystem within a fast-growing, mission-driven environment. You will design and optimize the architecture behind customer experience and technical support platforms, ensuring scalability, reliability, and seamless integration across tools such as Salesforce and AI-driven systems. Acting as a key technical leader, you will drive automation and innovation across support workflows, enabling smarter and faster customer service operations. You will collaborate closely with business systems, support, and customer experience teams to align technology with operational goals. The environment is highly collaborative, remote-first, and focused on continuous improvement and impact at scale. This position is ideal for someone passionate about combining architecture, AI, and customer experience transformation.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

#LI-CL1