Technical Support Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support Specialist in Brazil.

In this role, you will act as a key technical point of contact for customers and partners using a leading messaging and WhatsApp-based business platform. You will support complex API-driven integrations, troubleshoot technical issues, and ensure smooth operation of messaging solutions that power thousands of B2B clients globally. The position sits at the intersection of customer support, engineering, and product, requiring strong analytical thinking and the ability to translate technical challenges into clear solutions. You will collaborate closely with L2 engineers, commercial teams, and external partners, including Meta/WhatsApp stakeholders. The environment is fully remote, fast-paced, and highly technical, offering strong exposure to modern APIs, messaging infrastructure, and scalable SaaS systems. It is ideal for professionals who enjoy problem-solving, customer interaction, and working with cutting-edge communication technologies.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support Specialist in Brazil.

In this role, you will act as a key technical point of contact for customers and partners using a leading messaging and WhatsApp-based business platform. You will support complex API-driven integrations, troubleshoot technical issues, and ensure smooth operation of messaging solutions that power thousands of B2B clients globally. The position sits at the intersection of customer support, engineering, and product, requiring strong analytical thinking and the ability to translate technical challenges into clear solutions. You will collaborate closely with L2 engineers, commercial teams, and external partners, including Meta/WhatsApp stakeholders. The environment is fully remote, fast-paced, and highly technical, offering strong exposure to modern APIs, messaging infrastructure, and scalable SaaS systems. It is ideal for professionals who enjoy problem-solving, customer interaction, and working with cutting-edge communication technologies.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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