Assistant Director Of Groups & Events
Job Description
Assistant Director Of Groups & Events
Application Deadline: 15 June 2026
Department: Sales & Marketing
Employment Type: Fixed Term - Full Time
Location: Egypt - Cairo
Description
OVERALL OBJECTIVES
- The Hotel achieves its Financial Objectives.
- The Group and Events Sales team that the person works with achieves their Revenue Objectives.
- The person achieves their Personal Objectives.
- They actively support and implement Talent Development initiatives as a part of their daily activities.
- They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.
- They support and initiate transfer, cross exposure and task force assignments for their team.
- They recruit and select potential talent according to current and future department, hotel and Kempinski’s needs including conducting interviews for positions in their department.
Key Responsibilities
- Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events.
- Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events.
- Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor.
- Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.
- Apply the Kempinski MICE SOP’s from Group Enquiry to Contracting.
- Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.
- Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
- Realize up sell possibilities to meet and surpass Group & Event budget goals.
- Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.
- Create activities to ensure ongoing maintenance of bookings.
- Generate proper proposals and contracts.
- Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.
- Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups & Events Coordinator).
- Ensure a proper handover of the converted business to the Event Manager / Groups & Events Coordinator with all relevant information forwarded.
- Introduce the Event Manager / Groups & Events Coordinator to the client.
- Conduct Exit Interviews with important customer after their event – asking for future business.
- Cross-sell to other hotels within the Kempinski Group (and GHA).
- Regular competition checks.
- Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.
- Properly maintain LOS/CAN and UNC business.
- Further administrative tasks and other possible assigned duties.
- Perform any other duties as assigned to them by management.
Skills, Knowledge and Expertise
- Local language – excellent oral and written skills (as applicable)
- English – excellent oral and written skills
- Additional language – beneficial
- Relevant experience in Groups & Events management. Strong leadership and analytical skills
- Ability to quickly adapt to a constantly changing market with a revenue positive effect
- Be proactive in achieving Event & Group revenue goals
- Analytical approach to problem solving and demonstrated ability to “think outside of the box”