Back to jobsCoordinate and support project planning and operational execution for import and export shipments across both air and sea freight.
Assist in developing and maintaining strong customer relationships, supporting client retention and growth initiatives.
Support tender submissions by contributing to planning, execution, pricing, and meeting required timeframes.
Manage job registrations, order tracking, PRA lodgements (1‑Stop), and transport bookings while liaising with customers and service providers.
Proactively troubleshoot import and export issues by working with airlines, shipping lines, transport providers, co-loaders, and customers.
Deliver strong customer care while supporting departmental processes to meet KPIs and investigating service failures or customer issues when required.
