Back to jobs
Job Description
Associate Design Consultant (Client Experience & Sales Support)
Ethan Allen | Garden City, NY (Long Island)
Deliver exceptional design experiences—while building a career in luxury interiors.
The Garden City Design Center is Ethan Allen’s Long Island flagship location, supported by a highly tenured team of Interior Design Consultants and decades of community presence.
We’re seeking a client-focused Associate Design Consultant to play a critical role in shaping the client journey, supporting our design team, and driving business results through service, sales support, and relationship building.
This is an ideal opportunity for someone who thrives in a client-facing environment, enjoys partnering with top-performing designers, and wants meaningful career growth within a luxury brand.
WHY THIS ROLE STANDS OUT
High-impact, client-facing role in a luxury retail environment
Strong earning potential (base + monthly bonus; no individual sales quota)
Hands-on experience supporting top Interior Design Consultants
Blend of creativity + business + customer experience
Clear pathway for career growth within design and sales
WHAT YOU’LL DO
Client Experience & Relationship Building
Serve as a polished, professional first point of contact for clients entering the Design Center
Build rapport, understand client needs, and introduce them to Ethan Allen’s complimentary design services
Create seamless transitions to Interior Design Consultants through warm introductions and appointment setting
Maintain ongoing client communication regarding appointments, order updates, and follow-up
Sales & Design Team Support
Partner closely with Interior Design Consultants to support active client projects and sales efforts, mastering the technical tools to elevate personal service
Assist with presentations, product selections, quotes, and order entry
Help prepare for client meetings, including samples, materials, and presentation setup
Step in to assist clients when a Design Consultant is unavailable, ensuring continuity of service
Business Operations & Order Management
Enter and manage quotes and purchase orders using POS systems
Monitor open orders, backorders, and project timelines to ensure exceptional follow-through
Coordinate service and communication between the Design Center and internal teams
Support resolution of client inquiries and service needs
Showroom Experience & Visual Standards
Maintain a luxury-level showroom presentation across design studios and client spaces
Assist with inventory receiving, tagging, merchandising, and replenishment
Ensure the environment reflects Ethan Allen’s standards of style, comfort, and professionalism
Team Collaboration & Influence
Act as a trusted partner to a team of experienced designers, helping keep projects and workflows on track
Share best practices and contribute to a collaborative, high-performance culture
Participate in team meetings, training, and ongoing development
WHAT MAKES YOU A GREAT FIT
You enjoy building relationships and delivering memorable client experiences
You are organized, detail-oriented, and comfortable managing multiple projects
You bring confidence, professionalism, and a polished presence to client interactions
You thrive in a team-based, fast-paced environment
You’re motivated by business results and contributing to team success
QUALIFICATIONS
3–5+ years of experience in luxury retail, sales support, hospitality, or client service
Demonstrated ability to support sales-driven environments and customer relationships
Strong interpersonal, communication, and organizational skills
Passion for interior design, home furnishings, or a related creative field
Professional presentation and a solutions-oriented mindset
Ability to work a full retail schedule, including weekends and holidays
Valid driver’s license or reliable transportation
COMPENSATION & BENEFITS
Base pay: $20–25/hour (paid bi-weekly)
Bonus Opportunity tied to team performance (paid monthly)
Typical annualized earnings range (base pay + monthly bonus): $65,000 – $95,000
Comprehensive Benefits Package Includes:
401(k) with employer contributions
Multiple medical plans with prescription coverage
Health Savings Account with employer contributions
Dental and vision plans
Life and disability insurance
Paid Time Off
Employee Purchase Program
Commuter benefits
Employee Assistance Program
Optional voluntary insurance offerings
MEET THE TEAMwww.ethanallen.com/gardencity
