Executive Meeting Manager-The Westin Raleigh-Durham Airport

Position Summary: CMC Hospitality is seeking an enthusiastic Executive Meeting Manager. This role is responsible for booking and managing small group events, coordinating local catering, and upselling services to maximize revenue. You�ll handle everything from prospecting and closing business to executing flawless events. Ideal for a detail-oriented hospitality professional who thrives in a fast-paced, client-focused environment. The Executive Meeting Manager serves as the primary liaison between the client and hotel operations, ensuring clear communication across all departments and delivering a seamless, high-quality experience that fosters repeat and referral business.

Key Responsibilities:

• Deliver exceptional experiences for planners by delivering a one-stop sales and detail process, with a focus on building long-term client relationships and repeat business
• Work with groups of 50 or less both from to prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders).
• Manage all phases of group business, including pre-event planning, on-site execution, billing and post-event follow-up
• Coordinate all event details, including room blocks, meeting space, catering, audio-visual needs, and special concessions
• Monitor and enforce contractual agreements, including key dates, cutoff deadlines, billing arrangements, and concessions
• Respond promptly and professionally to all internal and external communications, representing The Westin Raleigh-Durham Airport with clarity and consistency
• Prepare and distribute group resumes and banquet event orders (BEOs)
• Communicate all group-specific details, including rooming lists, history and event specifications to hotel departments in a timely manner
• Develop in-depth knowledge of the hotel�s food & beverage offerings, pricing, and presentation standards
• Support revenue generation by assisting in the sale of guest rooms and banquet services, as directed
• Accurately forecast group rooms and food & beverage revenue for assigned business

Additional Expectations:

Due to the cyclical nature of the hospitality industry, flexibility in scheduling�including evenings, weekends, and holidays�may be required. Attendance at all scheduled meetings and training sessions is expected.

Technical Skills & Qualifications:

Required:

• Associate�s or Bachelor�s degree preferred
• Minimum of 2 years of experience in hospitality sales, event management, or a related field
• Strong mathematical and analytical skills, including the ability to calculate room blocks, average rates, and forecasts
• Excellent organizational skills with strong attention to detail
• Ability to execute confidentiality agreements (non-disclosure and non-compete)

Preferred:

• Experience in a full-service hotel environment
• Proficiency in hotel systems (CI/TY or similar) and Microsoft Office (Word, Excel)
• Strong interpersonal, communication, and client service skills