Amazon Account - Online Store Manager (E-Commerce)

Amazon Account - Online Store Manager (E-Commerce)
Location: Remote – Latin America
Language: Good spoken English skills are required (daily communication in English)
Type: Full-time

Who We Are
Kramer is a global leader and pioneer in the audio-visual industry, delivering award-winning hardware, software, and cloud-based solutions that power creativity, collaboration, and engagement.

The Role
We are looking for an Amazon Account / Store Manager to lead the daily operations and long-term growth of our Amazon marketplace business.
This role is ideal for someone with hands-on experience in Amazon Seller Central or Vendor Central, strong analytical and creative skills, and the ability to drive sales while ensuring compliance. Experience in consumer electronics or related sectors is a strong advantage.

Key Responsibilities

• Account Management: Manage daily operations of Amazon Seller/Vendor accounts, ensuring accuracy, optimization, and compliance of all product listings.
• Product Optimization: Develop and update titles, descriptions, bullet points, A+ content, and imagery to maximize conversion.
• Advertising & Promotions: Plan and manage Amazon PPC campaigns, coupons, deals, and promotions to increase visibility and sales.
• Inventory & Logistics: Monitor stock levels, coordinate with warehouses/3PLs, and ensure product availability.
• Performance Tracking: Analyze KPIs (sales, ACOS, ROAS, rankings, reviews), prepare reports, and recommend improvements.
• Customer Experience: Oversee reviews, ratings, and feedback while resolving customer issues promptly.
• Competitive Analysis: Research competitors, pricing trends, and category performance to inform strategy.
• E-Commerce Support: Contribute to online sales growth across other digital channels where Kramer products are sold.

• Bachelor’s degree in Marketing, Business, E-Commerce, or related field (preferred).

• 1–3 years of experience managing Amazon accounts or e-commerce marketplaces.
• Strong knowledge of Amazon Seller Central (Vendor Central is a plus).
• Proven experience managing Amazon PPC/advertising campaigns.
• Proficiency in Excel and data analysis (mandatory).
• Familiarity with consumer electronics (preferred).
• Excellent organizational, communication, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Strong drive and motivation to succeed.

What We Offer
Competitive salary and performance-based bonuses.
Growth opportunities into broader sales roles within Kramer.
A collaborative and entrepreneurial team environment.
Exposure to cutting-edge consumer electronics products.