Home Health Insurance Verification Specialist
Job Description
Insurance Verification Specialist
Location: Las Vegas, NevadaEmployment Type: Full-Time | In-Office Position
Dependable Health Services is seeking a detail-oriented and customer-focused Insurance Verification Specialist to join our growing team. This position plays a critical role in ensuring accurate insurance verification, authorization, and billing processes to support quality patient care and operational efficiency.
This is an in-office role located in the Las Vegas/Henderson area and is not a remote position.
Key Responsibilities
Review and verify patients’ insurance coverage and benefits with accuracy and confidentiality
Contact insurance providers via phone, email, and online portals to obtain benefit verification and authorizations
Explain insurance coverage, copayments, deductibles, and out-of-pocket responsibilities to patients
Maintain accurate patient demographic and insurance information within the electronic health record (EHR) system
Collaborate with healthcare providers to obtain documentation required for insurance verification and authorization
Work closely with billing and coding departments to ensure accurate claims processing and reimbursement
Investigate and resolve insurance discrepancies, denied claims, and authorization issues
Stay current on insurance regulations, coding updates, and payer requirements
Deliver exceptional customer service to patients, insurance representatives, and internal staff
Assist with additional administrative duties to support daily office operations
Qualifications
High school diploma or GED equivalent required
Previous insurance verification, medical office, or healthcare administrative experience preferred
Home Health or Hospice experience strongly preferred
Familiarity with medical terminology, ICD-10, CPT coding, and insurance regulations is a plus
Proficiency with computers and electronic health record (EHR) systems
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Dependable, professional, and able to work independently and collaboratively
Why Join Dependable Health Services?
Supportive and team-oriented work environment
Opportunity to grow within the healthcare industry
Meaningful work that supports patient care and services
Stable, full-time in-office position
Competitive compensation and benefits package
If you are organized, motivated, and passionate about supporting healthcare operations, we encourage you to apply and become part of the Dependable Health Services team.
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