Job Description
Garth Goetz Farmers Insurance
PT Customer Service Representative
Job Overview
We are a growing insurance agency seeking a Customer Service Representative to play a key role in our daily operations while delivering exceptional service to our clients. This position is centered on customer support, policy servicing, and handling inbound calls—no sales license required.
The ideal candidate is highly organized, reliable, and confident in a fast-paced, phone-based environment, with a genuine passion for assisting and supporting others. (15 to 18 hours per week)
Salary Range: $15.00 - $18.00 per hour
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Flexible Schedule
Requirements
• Strong communication and customer service skills, bilingual Spanish a plus
• Proficient with computers, phones, and basic office systems
• Organized, detail-oriented, and dependable
Responsibilities
• Process policy changes, updates, and service requests
• Open, organize, and route incoming mail and documents
• Support customer retention through follow-ups and service assistance
• Route quote and sales inquiries to licensed insurance producers
