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ScanSource

Sr Service Desk Analyst

Greenville, SC, United StatesPosted 1 weeks ago
Full-timehybrid

Job Description

Senior level IT professional that is passionate about technology and has a good mix of technical and customer service skills. Responsible for maintaining devices via endpoint management tools such as Intune, JAMF and BigFix. Provide 3rd tier support for the Service Desk team and promotes adoption of technologies offered to the business. Constantly reviews processes and policies for areas of improvement and assist the implementation of those changes. Ability to listen, train and work with multiple teams within the business.

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Sr Service Desk Analyst at ScanSource | Renata