Job Description
Own end-to-end S&OP and customer partnership to drive service levels, accurate forecasts, and compliant, customer-focused supply in Sweden.
The Customer Business Partner is responsible of designating and driving agreed supply service level performance, effective customer-centric decision-making and end-to-end oversight of S&OP planning in the market while ensuring financial, regulatory and quality compliance. The candidate will possess strong customer/stakeholder relationship management as well as broad Business, Financial Acumen & commercial expertise.
Position Purpose:
The Customer Business Partner is responsible of designating and driving agreed supply service level performance, effective customer-centric decision-making and end-to-end oversight of S&OP planning in the market while ensuring financial, regulatory and quality compliance. The candidate will possess strong customer/stakeholder relationship management as well as broad Business, Financial Acumen & commercial expertise.
Geographical Scope: Sweden Local
Key Tasks:
· Take customer centric decisions based on trade-off analysis (e.g. allocation management, logistics execution) to meet agreed on service levels in alignment with Commercial/Customer Fulfillment Champion.
· Channel and follow through JVC customer feedback into PS functions (act like a champion within PS), actively pursue external data points for further value creation
· Interface with local Commercial, Finance, Product Squads Regulatory and Quality
· Proactively manage inventory with cost conscious attitude inc. write off management
· Steering and owning S&OP, including outcome definitions in local W/Os, Inventory targets and service
· Engage with strategic customers to:
· Build strong relationships with the Commercial team to jointly manage customer relationships and collaboratively grow strategic customers.
· Work with the complete Customer team to ensure a seamlessly running supply chain that meets global standards, customer needs reflected in our S&OP processes and service based on the segmentation.
· Harness and integrate customer/Brand level market insights for forecasting model & enrichment.
· Driving high quality & reliable forecasting, reducing bias, and level of uncertainty or unplanned forecasts
· Developing new use case with Data Scientist & Supply Chain Analytics & Insights Lead
Qualifications & Competencies:
· Bachelor’s degree in business administration and a post graduate certificate in a supply chain management discipline preferred
· 5+ years of management experience in supply chain or manufacturing
· Strong leadership and negotiation skills
· Strong knowledge of Sales & Operations Planning, end-to-end supply chain management and business insights
· Excellent communications, stakeholder management and problem-solving skills
· Fluent English skills both in spoken and written form
· Strong business acumen and financial knowledge
· Courage and driving results in transforming environment
· Customer oriented and manages complexity
· Acts, learns fast and evolves: works in 90-days cycles, applies learnings fast and continually develops
- Team
- Pharma
- Locations
- Bayer Sweden, Solna
- Remote status
- Hybrid
- Employment type
- Full-time
- Employment level
- Professionals
- Last application date
- 22 May, 2026
At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where, 'Health for all, Hunger for none' is no longer a dream, but a real possibility. We’re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.
At Bayer we always start by listening – because our customers are at the heart of everything we do. The needs of our customers and the challenges facing society inspire us to develop ideas that improve people’s lives. As part of the Bayer team, each of us needs to thoroughly understand and support our customers in order to deliver products and solutions that matter – now and in the future.
You find us in Finland, Denmark, Norway, Sweden, Iceland and the Baltic countries, i.e. Estonia, Latvia and Lithuania. We are more than 1400 people who are passionate to make a difference.
In the region we have two global R&D and production sites, in Finland and Norway. The Turku-based production facility is one of the Group's global pharmaceutical production facilities, where medicines are manufactured for more than 130 countries. Over the last years Bayer has increased its investments, research activities and partnerships in the Nordics, and we are proud of being one of the most significant Life Science companies in the region.
Why Bayer? Because we’re a pioneer in the fields of human and plant health. Because we invent the solutions that will create a sustainable future for our planet. Because a career with Bayer means you can put your passion into practice and make an impact.
Own end-to-end S&OP and customer partnership to drive service levels, accurate forecasts, and compliant, customer-focused supply in Sweden.
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