Responsible to coordinate, evaluate and direct activities of staff engaged in providing clinical laboratory services with a designated area or regional/branch site of the laboratory. Accountable and responsible to ensure quality and quantity standards relating to the delivery of laboratory services are achieved while maintaining high levels of customer service. Essential Job Functions • Provides leadership for the staff within the assigned laboratory area or regional/branch site. • Designs and manages work schedules that provide adequate staffing to meet business needs. • Directly supervises the staff and activities within the assigned area of the laboratory or branch site to accomplish the goals and objectives as defined for the laboratory services. Responsible for operational meetings with departments within the assigned area. • Participates in both short-and long-term planning and annual budgeting process. Fiscally responsible and maintains expenses within agreed upon budgetary constraints. • Works in conjunction with Billings Clinic laboratory leadership and leads to ensure adherence to regulatory standards and laboratory operating policies and procedures and ongoing regulatory readiness of staff. • Oversees that laboratory equipment is maintained in a safe and accurate operating condition. Responsible for vendor notifications regarding FDA issues and ECI edits. • Directs laboratory personnel management and performs the functions of interviewing, hiring, orientation/training, performance appraisals, coaching/counseling/mentoring and disciplinary action up to and including terminations as coordinated with the manager and Human Resources. Responsible for development of staff including goals and growth opportunities. • Responsible for quality of laboratory and systems within, including status of equipment, inventory, resources and training. • Coordinates with the laboratory information systems department to maintain laboratory computer systems, interfaces, master files and new test set up to include coding and pricing. • Manages productivity and resource allocation. Must assess labor resource and workload to provide appropriate service levels. • Deploys projects and associated labor and supply resources. • Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. • Performs all other duties as assigned or as needed to meet the needs of the department/organization. Minimum Qualifications Education • Four (4) year / Bachelor’s Degree in Science field specific to the scope of practice, and compliant with ASCP requirements or related field Experience • Laboratory experience and strong understanding of laboratory processes. • Three (3) years of successful supervisory/management experience, preferred. • Demonstrated progressive responsibilities Certifications and Licenses • Certified by the ASCP Board of Registry or its equivalent - required for regional/branch labs - At hire • Valid MT/WY Driver License - At hire - Ability to be insured to operate organization vehicles. Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.