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ServiceNow Techno-functional Analyst (SA/M),Digital and Emerging Tech, Technology Consulting

EY
SG, 048583Posted Today

Job Description

  • Engage with senior business stakeholders to understand strategic goals and translate them into ServiceNow solutions.
  • Lead end-to-end design, configuration, and deployment of ServiceNow modules (e.g., ITSM, ITOM, HRSD, GRC, etc.).
  • Own and drive complex techno-functional initiatives from requirements to implementation.
  • Provide thought leadership and best practices in ServiceNow architecture, governance, and optimization.
  • Collaborate with cross-functional teams and developers to ensure technical alignment and delivery.
  • Prepare and present solution proposals, roadmaps, and impact assessments.
  • Oversee integration of ServiceNow with other enterprise tools and platforms.
  • Conduct performance tuning, upgrades, and system health checks
  • Guide and mentor junior analysts and developers.
  • Maintain awareness of the latest ServiceNow releases and drive continuous improvement initiatives.

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    About EY
    10001+ employees
    London, GB
    Website
    ServiceNow Techno-functional Analyst (SA/M),Digital and Emerging Tech, Technology Consulting at EY | Renata