Back to jobs8-10 years of overall IT or Solution Architecture experience, including enterprise solution design, integration patterns, and end-to-end delivery of large-scale business systems.
5-8 years of hands-on Microsoft Dynamics 365 CRM/CE experience, covering configuration, customization, solution design, and implementation across modules such as Sales, Customer Service, Marketing, and Field Service.
Strong business process knowledge of Order-to-Cash (O2C) cycles across industries — including lead management, opportunity management, quotations, order capture, service requests, after‑sales support, customer lifecycle, and revenue-related workflows — and ability to map these processes onto D365 CE capabilities.
Experience working with customer engagement and service-oriented industries where O2C plays a critical role, leveraging D365 CE modules to enable sales cycles, service delivery, customer onboarding, case management, or field service operations.
Strong working knowledge of Dataverse, Power Platform (Power Apps, Power Automate, Power BI), and integration technologies such as REST APIs and Azure services.
Demonstrated capability to lead requirement workshops, translate business needs into scalable D365 CE architecture, and provide advisory-level insights to business stakeholders.
Excellent communication skills and ability to work collaboratively with cross-functional teams and business leaders.
