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Job Description
SUMMARY: The Dispatcher is responsible for coordinating all yard, chassis, and carrier movements to ensure safe, timely, and efficient flow of inbound and outbound units. This role serves as the administrative and communication hub of the Traffic Department, maintaining real-time visibility of equipment status, carrier schedules, yard capacity, and documentation accuracy. The Dispatcher ensures accurate system updates, documentation compliance, and cross-functional coordination with Production, Sales, Quality, and external carriers to prevent delays, congestion, and lost asset visibility. JOB RESPONSIBILITIES: Coordinate and control daily inbound and outbound chassis movement schedules with carriers and internal departments Maintain accurate, real-time system visibility of chassis location, yard inventory status, dealership appointments, and cross-functional movement activity Issue, track, and reconcile reassignment documentation and daily movement logs to ensure asset traceability Verify arrival documentation and resolve discrepancies (including IVDs) in a timely manner Communicate carrier arrival times, staging instructions, and dock readiness requirements to support efficient yard flow Monitor yard capacity and proactively escalate congestion risks to Materials Leadership Track, analyze, and report chassis aging and dwell time to support yard capacity planning and execution of chassis exercises Generate and distribute operational reports including inspection status, aging units, dealership appointments, and movement performance metrics Maintain unit key inventory control and support periodic reconciliation audits Assist with damage documentation, incident reporting, and required record retention Maintain organized electronic and physical records in accordance with company policy Support continuous improvement initiatives related to traffic flow, asset visibility, and turn-time reduction
