The Company
2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
With our Center of Excellence (CoE) in place and a strong foundation already built, we are seeking a senior leader who can elevate our capabilities and deepen expertise across three distinct stakeholder groups: the SpryPoint team, our growing system integrator ecosystem, and our clients.
This role reports to our Chief Customer Officer and leads a team of approximately 8-10 across two core functions: Learning & Development and Training & Enablement. This leader will step into an established and functioning organization, gain a deep understanding of the full stakeholder ecosystem, and elevate the CoE to best-in-class enablement excellence. The foundation is already in place — this role is focused on refinement, operational scale, and sophistication rather than reinvention.
The CoE exists to strengthen how we enable our people, partners, and clients with the knowledge, skills, and best practices needed to drive consistent, high-quality outcomes across the customer journey. Success in this role requires a leader who can influence, align, and collaborate effectively at the most senior levels of the organization — someone who earns trust through results and brings others along through vision.
This is a high-visibility, high-impact leadership role with executive sponsorship and cross-functional alignment at the ELT and Board level.
The perfect opportunity for a leader who excels at scaling capability, elevating performance systems, and turning strong foundations into truly exceptional enablement functions that drive measurable impact across clients, partners, and internal teams.
This is a hybrid role based out of our Atlanta, GA office. We expect a minimum of three days per week in office -- candidates must be located in the Atlanta area and be comfortable with a hybrid working arrangement.
With our Center of Excellence (CoE) in place and a strong foundation already built, we are seeking a senior leader who can elevate our capabilities and deepen expertise across three distinct stakeholder groups: the SpryPoint team, our growing system integrator ecosystem, and our clients.
This role reports to our Chief Customer Officer and leads a team of approximately 8-10 across two core functions: Learning & Development and Training & Enablement. This leader will step into an established and functioning organization, gain a deep understanding of the full stakeholder ecosystem, and elevate the CoE to best-in-class enablement excellence. The foundation is already in place — this role is focused on refinement, operational scale, and sophistication rather than reinvention.
The CoE exists to strengthen how we enable our people, partners, and clients with the knowledge, skills, and best practices needed to drive consistent, high-quality outcomes across the customer journey. Success in this role requires a leader who can influence, align, and collaborate effectively at the most senior levels of the organization — someone who earns trust through results and brings others along through vision.
This is a high-visibility, high-impact leadership role with executive sponsorship and cross-functional alignment at the ELT and Board level.
The perfect opportunity for a leader who excels at scaling capability, elevating performance systems, and turning strong foundations into truly exceptional enablement functions that drive measurable impact across clients, partners, and internal teams.
This is a hybrid role based out of our Atlanta, GA office. We expect a minimum of three days per week in office -- candidates must be located in the Atlanta area and be comfortable with a hybrid working arrangement.
The Company
2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
💫 Expect More From Your Career at SpryPoint
🚀 Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours
💰 Competitive Total Rewards - Comprehensive compensation package that grows with you
💻 Complete Setup - MacBook + $800 to create your ideal home workspace
🏥 Total Wellness - Health, dental, vision, and life insurance from day one
🏝️ Recharge Time - Generous PTO and unlimited sick days
📈 Future Security - RRSP (Canada) and 401k (US) matching programs
🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
🧳 Team Connection - Annual company events and team offsites that bring us together
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Accommodations
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Equal Opportunity & Inclusion
SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.
Professional Identity Verification
To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.