Senior Project Manager (m/f/d)Management & Operations·Munich·Hybrid
Job Description
Senior Project Manager (m/f/d)
The client is seeking a pragmatic, execution-driven Senior Project Manager (m/w/d) to lead a strategic recovery and value acceleration program within the AEM Sites & Agentic Web environment. The role drives end-to-end coordination of cross-functional initiatives to improve adoption, product usage, and commercial performance. It ensures strong alignment across Sales, Customer Success, Retention, Partners, and Business Units, with consistent execution of agreed actions. The objective is to establish transparency, clear accountability, and measurable business impact across all teams.
Location: Munich
Contract: 6 months | Full-time
Your Responsibilities:
End-to-End Program Management
Own planning, execution, and delivery of the program
Define governance, cadence, and accountability structures
Ensure consistent execution across all streams
Cross-Functional Orchestration
Drive alignment across Sales, Customer Success, Retention, Partners, and Product/BU
Run execution forums (weekly reviews, action tracking, follow-ups)
Execution & Delivery
Translate strategy into measurable actions at account and program level
Ensure execution discipline across all teams and levels
Data, Transparency & Performance Tracking
Build and maintain a reliable data foundation (adoption, usage, pipeline, churn risk)
Define and track KPIs to measure impact and progress
Customer Value Acceleration
Design and drive recovery and growth plans for key accounts
(e.g. low adoption, high risk, high potential)Ensure clear ownership and measurable outcomes per account
Executive Reporting
Provide structured updates on progress, risks, and impact to leadership
Enable fast, data-driven decision-making
Your Profile:
Execution-driven mindset
Hands-on, pragmatic, and outcome-focused
Strong ability to simplify complexity and drive execution
Cross-functional leadership
Proven experience leading complex, cross-functional programs
Confident influencing stakeholders from IC to senior leadership
SaaS / technology background
Experience in enterprise SaaS environments
Ideally familiar with Adobe (AEM) or similar platforms (Salesforce, SAP CX, Sitecore)
Program & stakeholder management
Strong execution-focused program management skills
Excellent communication and alignment capabilities
Analytical thinking
Ability to derive insights from incomplete data
Strong KPI and dashboard experience
Success Criteria:
Increased adoption and usage across the installed base
Improved pipeline conversion and expansion
Reduced churn and attrition risk
Establishment of a sustainable cross-functional operating model
- Department
- Management & Operations
- Role
- Manager
- Locations
- Munich
- Remote status
- Hybrid
At Infotree, meeting your career needs is a top priority. Client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery. We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles which has resulted in that we have placed many employees in positions that have grown into lifelong careers.
We have a team of dedicated recruiters and consultant care representatives that are committed to your success and well-being. Check out our open roles to get started.
Infotree Poland Sp. z o.o. is part of Infotree Global Solutions. Agency number: 15970.
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