Project Officer

Project Officer Branch Division : Strategy, Policy Delivery/ Regulatory Intelligence, Data Insights Location: Parramatta/Hybrid Employment type: Ongoing Grade: Clerk Grade 7/8 About the team The Product Delivery Teams plays a critical role in supporting the organisation’s strategic and operational goals through high‑quality data and project delivery. We oversee the development and management of key data products, ensuring stakeholders have the insights they need to make informed decisions. The role includes hybrid working arrangements, with a requirement to attend in office once per week at Parramatta and on an as-needed basis. Your day-to-day · - Coordinate and implement a range of projects using sound project management principles, and support business leads in delivering organisational initiatives. · - Provide project and administrative support to ensure tasks are completed on time, within budget, to quality standards, and in line with project scope and methodology. · - Build and maintain strong relationships with customers, stakeholders, and vendors through effective communication, negotiation, and issue resolution. · Prepare and maintain documentation, and gather information for reporting, monitoring, and evaluation to support progress and identify emerging issues. · Balance competing priorities to ensure objectives are met. To be successful in this role you will demonstrate : Sound written, verbal and interpersonal skills with a capacity for active listening, and respectful communication. Show drive and motivation, an ability to self-reflect and a commitment to learning. What we need from you: To apply, submit an up-to-date resume (5 pages maximum) and cover letter (2 pages maximum) highlighting your experience and why you are perfect for this role. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process , please contact our Diversity, Equity and Inclusion team via [email protected] or 02 9494 8351