Team Leader - Revenue

Team Leader - Revenue Clerk Grade:7/8 Employment Type: 1* Ongoing/ and 1*temporary opportunity with a potential for becoming ongoing Hybrid vs In-office requirements in any of our Revenue NSW offices - Parramatta, Gosford, Lithgow, Maitland and Wollongong This role sits within the Strategy and Innovation Division in the Revenue Management team About the team The Revenue Management team sits within Strategy Innovation at Revenue NSW, responsible for the financial management and reconciliation of more than $45 billion in state revenue each year. As a Team Leader, you will combine people leadership with meaningful project work across the Taxes, Grants, Fines and State Debt portfolios, including stakeholder engagement, forecasting, monthly reconciliations, Treasury reporting, and continuous improvement initiatives that strengthen outcomes for business partners and customers. This role is ideal for a leader who thrives in a fast‑paced, high‑volume environment, ability to meet deadlines, and adapts confidently to evolving systems and business processes. Your day-to-day Lead and manage a team to deliver multiple, daily deliverables. Undertake monthly financial reconciliations. Provide expert guidance on complex or sensitive matters and legislative interpretation. Review work for quality, providing technical, procedural and business rules advice to support staff development. Monitor team performance and capability, addressing risks, trends and improvement opportunities. Collaborate with internal and external stakeholders to support projects, new initiatives and service improvements Key accountabilities – You will lead a professional team operating in a complex regulatory environment, ensuring revenue is managed accurately. This role has a strong focus on revenue protection, audit quality and staff capability, requiring sound judgement. You’ll contribute to developing and improving procedures, support a variety of projects and provide technical leadership that builds capability across the team. This role offers the exciting opportunity to influence how revenue services are delivered now and into the future. This is an excellent opportunity for a passionate leader who enjoys balancing people leadership, technical expertise and continuous improvement. To be successful in this role you will demonstrate: Experience in audit, compliance, banking or a similar regulatory environment. Strong understanding of, or ability to interpret and apply, complex legislation and policy frameworks. The ability to work across multiple workstreams and manage competing priorities in a fast‑paced environment. Proven ability to manage performance, coach staff and build technical capability within a team. Experience with revenue forecasting and estimates. Experience working in a financial accounting setting. Have a strong attention to detail and excellent organisational ability. Excellent communication and stakeholder engagement skills in sensitive or complex matters Working at DCS 35-hour working week, with opportunities for flex leave where additional hours are worked Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability) Learning tools are available for ongoing professional development Health and wellbeing programs Who we are By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW. Our services are designed so that everyone can access and interact with them in a meaningful way. DCS is focused on delivering customer service, digital transformation and regulatory reform to more than 8 million people. From safety inspectors to marriage celebrants, from customer service representatives to emergency response teams, our people are dedicated to making the lives of our customers better. How to apply To apply for this role, please submit your resume and cover letter by clicking the apply now button before 22nd May, Friday at 10 am For further information about the role please reach out to Sara Badros - [email protected]. If you are successful in progressing through the application process you may be asked to go through further assessments. Successful candidates will be subject to pre-employment checks including a criminal history check, entitlement to work check, and reference checks. This recruitment process may be used to create a Talent Pool for similar opportunities that become available over the next 18 months. We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.