Network Engineer

Network Engineer Clerk Grade: 7/8 Salary Range: $113,574 - $125,720 plus super Employment Type: Temporary Full Time up to 30 June 2027 Location: Sydney - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies. About Us Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. About the team Government Shared Services (GSS) is a new division in DCS that is leading the way in streamlining processes and transactional shared services to allow our people to better focus on their customers and delivering their services. We are developing and delivering a roadmap to leverage technology, streamline processes, replace legacy systems and deliver a consistent experience to more than 100+ agencies across 8 NSW Government Departments. What you will do Implement, and maintain robust network infrastructure components including firewalls, VPNs, load balancers, switches, and routers to ensure resilient and secure network solutions Deliver continuous network monitoring, performance tuning, and proactive analysis to identify and mitigate potential issues before they impact business operations. Monitor and assess network capacity and performance to ensure alignment with current and future user demands. Adhere to established operational procedures to ensure consistent execution of network activities and minimise the risk of unplanned service outages Maintain and follow operational procedures to ensure consistent execution of tasks and reduce the likelihood of unplanned outages. Review and validate changes to network configurations and equipment to maintain stability and security and compliance with best practice standards. Analyse operational data, including incident and change records, to identify trends, record recurring issues and drive continuous improvement in network reliability and availability. You will need to be available to participate in 24 x 7 on-call roster About You The successful candidate must demonstrate strong capabilities in: network engineering and operations. Professional Certificates: Any or more of the following certifications are highly preferred Cisco (CCNP/CCDP) Palo Alto Firewalls F5 (BIG-IP LTM, etc) Hands-on experience in managing and maintaining a complex enterprise network environment, including: Wireless LAN: Cisco WLC and APs Routing/Switching: BGP, OSPF, STP, etc Load Balancing: F5, Citrix NetScaler Security: Palo Alto Firewalls, Cisco ISE Data Centre Networking: Cisco ACI, Cisco Nexus OS, etc WAN Technologies: SD-WAN Core Services: DNS/DHCP, SSL/TLS Certificate Management Cloud Networking: AWS, Azure It would also be advantageous to have following skills: Scripting and automation knowledge are an advantage Strong problem-solving mindset and analytical skills Proficiency in documentation and technical reporting Ability to work autonomously and effectively under pressure What we need from you An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role. In your cover letter please share your motivation for applying for this position and your relevant skills. Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks. A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.