Automation Developer

JOB.TITLE Employment: Temporary, up to 24 months, 35 hour working week Hybrid and Flexible working arrangements - Office location flexible across Revenue NSW locations (Parramatta, Lithgow, Wollongong, Gosford and Maitland) Clerk Grade - 7/8 Salary : $113,574 - $125,720 base plus super We are the state’s principal revenue management agency and are a part of the Department of Customer Service (DCS). We manage taxes, fines, debts and administer grants in a fair, efficient and timely manner. Through this we give back to the community and fund essential State services for the people of NSW. About the role The Automation Developer sits within the Intelligent Process Automation team in the Strategy Innovation function. This is an exciting opportunity to join a mature, award‑winning automation practice and help design, build and deploy Blue Prism automations that reduce manual effort and improve outcomes for our customers and staff. You will work in an agile, multidisciplinary environment, partnering closely with business stakeholders to identify automation opportunities and deliver scalable, reliable solutions using modern automation and intelligent technologies. Key responsibilities As an Automation Developer, you will: Design, build, test and deploy end‑to‑end Blue Prism automations across the full delivery lifecycle (discovery to hypercare) Collaborate with business stakeholders to capture requirements and maintain delivery artefacts (e.g., process maps, PDD/SDD, test evidence) Develop and support Blue Prism digital workers using strong design standards (objects/processes, exception handling, logging) and reusable components Contribute to solution architecture, technical standards and reusable components, including code reviews and peer collaboration Support production automations (Control Room), including scheduling, monitoring, troubleshooting, optimisation and continuous improvement Actively contribute to a culture of continuous learning, knowledge sharing and automation maturity The team’s head office is based in Parramatta, and there may be an occasional requirement to attend this office to come together for purpose. About You To be successful in this position you will demonstrate: At least 3 years’ hands‑on experience as a Blue Prism developer delivering production automations end‑to‑end Strong Blue Prism development skills (processes/objects, Work Queues, credentials, environment variables, schedules, exception handling) and familiarity with SS C Blue Prism best practices Understanding of enterprise RPA delivery and support (development standards, release practices, support handover, incident/problem management) Strong analytical and problem‑solving skills, with the ability to translate business needs into technical solutions Excellent communication and stakeholder engagement skills Nice to have: exposure to complementary technologies such as OCR/ICR, document understanding, AI, chatbots, virtual agents or human‑in‑the‑loop automation Relevant tertiary qualifications in IT, computer science, business or equivalent practical experience Commitment to Customer Service. You have a customer focused mindset and strive to put the customer at the forefront of everything you do Working at DCS 35-hour working week, with opportunities for flex leave where additional hours are worked Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability) Learning tools are available for ongoing professional development Health and wellbeing programs Who we are By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW. Our services are designed so that everyone can access and interact with them in a meaningful way. DCS is focused on delivering customer service, digital transformation and regulatory reform to more than 8 million people. From safety inspectors to marriage celebrants, from customer service representatives to emergency response teams, our people are dedicated to making the lives of our customers better.