| Essential Functions | Essential Function | Adhere to all of Company safety policies, including those related to driving a Company vehicle (e.g. following the Smith System, etc), keeping up-to-date on MATHESON’s Safety trainings, and participation in daily Tool Box Talks. Visit VMI customers on a regular basis, delivering and loading inventory into vending machine(s) or parts cabinet(s). At a customer site(s), take the orders for the next delivery based on minimum/maximum quantities that are predetermined for each customer. Communicate orders to Site office for processing. Take cylinder gas orders at customer sites where needed, and communicate to the with the applicable sites and personnel so that orders can be placed and fulfilled Establish personal relationships with customers and end-users. Assist customers with any special orders they may have or return issues Work with the Site Manager (SM), Outside Sales Rep (OSR) and Inside Sales Rep (ISR), and VMI Customer Service Representative to ensure that each customer’s Min/Max quantities make sense and are updated periodically as the business needs change. Fulfill and plan deliveries to ensure uninterrupted supply of product to customer Work with the Site Manager and VMI Customer Service Rep to ensure the applicable site inventory is organized and up to the right stocking levels to be able to reliably service the customers Maintain good housekeeping at customer sites, applicable site and in the MATHESON VMI vehicle Responsible for identifying problematic issues that if not addressed would result in an unsatisfied customer, notifying the right person or function promptly to ensure customer satisfaction and then following up to ensure resolution Maintain order sheets on computer by deleting and adding lines as necessary. Perform other duties as needed, including being part of the operations and sales team, that may mean additional duties that contribute to the overall success of the business. For example, driving a forklift (training provided) to load trucks, etc. | | | |
| Required for All Jobs | • | Performs other duties as assigned | • | Complies with all policies and standards | |
