
Parking Lot Supervisor- Wailua River
Job Description
Parking Lot Supervisor- Wailua River
Application Deadline: 28 May 2026
Department: Operations - Field(OPS001)
Employment Type: Full Time
Location: R202-52_3 - 5971 Kuhio Hwy
Reporting To: Operations Manager
Compensation: $23.00 / hour
Description
Location: Wailua River State Park
Shifts: Monday to Friday Day Shifts. Some weekends required
Pay Rate: $23/hour
The Parking Lot Supervisor is responsible for overseeing daily parking operations, ensuring efficient traffic flow, exceptional customer service, and enforcement of parking policies. This role supervises a team of parking attendants or enforcement officers and ensures compliance with safety and operational procedures.
Key Responsibilities
- Supervise parking attendants, cashiers, and enforcement staff assigned to the lot.
- Oversee vehicle entry/exit flow, lot occupancy, and space availability to optimize efficiency.
- Ensure staff provide courteous and timely service to customers.
- Monitor adherence to parking rules, ticketing procedures, and fee collection.
- Handle and resolve customer concerns, disputes, or incidents professionally.
- Conduct routine inspections to ensure cleanliness, safety, and operational readiness of the lot.
- Train new staff on procedures, safety practices, and customer service expectations.
- Verify accuracy of collected revenue and ensure timely bank deposits or handoffs.
- Coordinate with maintenance or technical staff for repairs to gates, pay stations, or signage.
- Maintain accurate records of staffing, incidents, and shift activities
Skills, Knowledge and Expertise
- High school diploma or equivalent; associate degree in business or related field is a plus.
- 2+ years of experience in parking operations, including supervisory responsibilities.
- Strong leadership, communication, and conflict-resolution skills.
- Basic computer proficiency and familiarity with parking management or POS systems.
- Ability to work flexible hours, including weekends and holidays.
- Valid driver’s license with good criminal records
- Work is performed outdoors and indoors, with exposure to varying weather conditions.
- Frequent standing, walking, and moving throughout the parking area.
- May require lifting or moving equipment or supplies up to 25 lbs.
- Possible exposure to vehicle noise, traffic fumes, and outdoor elements.
- Must be able to respond quickly in emergencies or high-traffic situations.
Benefits
Part Time