Back to jobs
Job Description
Position Summary The IT Technical Associate (Data Integration Analyst) under general direction and as part of a collaborative team, coordinates the analysis, technical design, implementation, and support for clinical application interfaces, which includes the Electronic Health Record systems, specifically Epic clinical applications and integrating systems. Provides interface support on a rotating 24/7 basis. Works closely with the integration manager, application teams, and technical teams to ensure that interfaces meet the business and operational needs of the organization. Duties Responsibilities Contribute in all phases of application interface development, including requirements gathering, design, implementation, go-live, and support Collaborate with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per specifications Coordinate various interface-specific tasks and activities for testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, and interface engine developers Develop data-translation routines and methods to support data and format needs Serve as a resource on application interface projects to ensure that results are achieved and deadlines are met Provide proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to issues Assess impact of clinical application software upgrades on application interfaces and implement necessary updates and changes to coincide with upgrade timelines Act as an internal consultant for healthcare application interface development to address application interface needs Utilize ITSM application and defined ITIL processes to fulfill requests, resolve incidents, and submit requests for change Provide interface support on a rotating 24X7 basis. Perform other related duties and participate in special projects as assigned