
Director of Investment Operations
Job Description
Director of Investment Operations
Department: Investment Office
Employment Type: Full Time
Location: 270 Madison Avenue
Reporting To: Geetanjali Gupta
Compensation: $225,000 - $250,000 / year
Description
The Investment Office is responsible for the Library’s $1.9 billion endowment investment program. Though the Library receives substantial funding from the City of New York as an independent nonprofit entity, the endowment's spending provides crucial ongoing support for the Library’s annual operating budget. The endowment portfolio is invested through external managers and is currently allocated across various asset classes and strategies, including domestic and international equities, marketable alternatives, private capital, real assets, and fixed income.
- Delivering performance and risk reporting across the portfolio
- Executing investment operations, including subscriptions, capital calls, and cash management
- Managing document and data infrastructure for the portfolio
- Coordinating the annual audit and tax process with NYPL’s internal finance teams
- Identifying, piloting, and operationalizing AI tools across Investment Office workflows
- Serving as the point-person for the Investment Team across departments, including Finance, Technology, and Procurement
- Managing relationships with external vendors and service providers
- Data capture and analytics on existing investments, including through AI-assisted tools and automation
- Asset allocation review process
- Understanding of operational risks within our portfolio
- The office’s existing investment portfolio, systems, and workflows
- The evolving landscape of AI and technology applications in institutional investment management
- Operations, investment infrastructure, and processes
- The office’s approach to data quality, system integration, and reporting efficiency
- Become familiar with our existing performance, risk, and document management systems
- Understand our capital call and subscription processes
- Build relationships with our external vendors and the internal Finance team
- Have familiarity with our existing portfolio and strategy
- Make an initial assessment of the strengths and weaknesses of our current processes and systems
- Participate in operational due diligence on pipeline managers and evaluate the strengths and weaknesses of their operational infrastructure
- Make recommendations for areas of process improvement — potentially via vendor changes, increased reporting, or areas for efficiency — and implement those recommendations
- Take on full ownership of our operational due diligence process
- Have full management and responsibility for all portfolio, risk, and document management systems
- Prepare monthly and quarterly performance reports for the CIO and Investment Committee, including portfolio attribution, risk metrics, and benchmark comparisons
- Process capital calls, subscriptions, redemptions, and in-kind distributions, coordinating cash movements with the internal finance team
- Prepare and manage subscription documents, side letters, and investment office contracts through execution
- Oversee operational due diligence on prospective managers and ongoing monitoring of existing managers, tracking material changes to fund structure, personnel, or service providers
- Manage the onboarding, implementation, and ongoing maintenance of portfolio management systems in coordination with internal technology and purchasing teams
- Manage other related projects as directed by the Chief Investment Officer
Required Education, Experience & Skills
- Bachelor’s Degree in Finance, Economics, Accounting, or a related field
- 7+ years of work experience in operations in an institutional investment office, endowment, foundation, OCIO, or fund administrator
- Detail-oriented with strong analytical and quantitative capabilities
- Strong project management skills; able to manage multiple complex long and short-term projects in a dynamic, demanding environment
- Solid understanding of investment strategies, asset classes, and financial markets
- High degree of comfort with and interest in systems and applications relevant to investment operations, trading, reporting, and risk management
- Self-motivated and directed, with the ability to work independently in a lean team environment
- Experience with or demonstrated interest in applying AI tools to investment operations workflows — including data aggregation, reporting automation, or portfolio analytics — and an ability to evaluate emerging technologies for practical application in an institutional investment context
- Familiarity with Dynamo, Solovis, and/or FactSet
More...
All team members are expected and encouraged to embody the NYPL Core Values:
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
- Office setting
- N/A
- No
- Non-Union
- Exempt
- Mon-Fri, 10am-6pm
- This is a hybrid role - 3 days on-site; 2 days remote
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.