Logistics Transportation Coordinator - 6 Month Acting Role

Description

• Prioritize and balance work load to achieve operational goals.
• Schedule drivers to effectively maintain on time delivery rates to stores and pickups from vendors.
• Enhance carrier utilization while maintaining customer requirements for service and on-time deliveries.
• Plan and schedule pickup appointments to maximize backhauls and minimize empty miles.
• Maintain 99%+ on-time rate to stores and vendor appointments.
• Maintaining, filing, tracking and auditing of daily driver time sheets, driver logs, QLR sheets and all other reports as needed.
• Track daily driver behaviors using available resources such as Samsara.
• Establish and maintain effective relationships with the drivers, shippers and receivers through professional and timely communications and inquiry responses.
• Support with inbound and dispatch functions as needed.
• Track and enforce vendor compliance to Supplier Terms & Conditions, creating infractions as needed.
• Update assigned trackers and files in a timely manner.
• Create new KPI trackers and reports as required.
• Support with administrative data entry as needed in all areas of DC.
• Support with receiving as needed.

• Consistently demonstrates Genuine Merchant Customer Service and holds himself/herself and team members accountable for the following:
• Ensures positive customer service relations with a variety of internal and external customers such as: Managers, Supervisors, Distribution Centre Team Members, 3PL Drivers and external vendors

• Standard Operating Procedures
• Health and Safety including equipment training
• WHMIS
• Food Safety
• Loss Prevention
• Human Resource Policies
• Responsible for daily and weekly Produce QA KPI reports.

• 1 –2 years of inbound logistics experience is preferred and a strong commitment to customer satisfaction is essential.
• Experience with Warehouse Management Systems
• Excellent organization, planning, and communication skill
• Innovative problem solving and sound decision making abilities
• Strong computer skills required, particularly with the Microsoft Office suite of products.
• Acts with a sense of urgency and self-direction within established guidelines
• Good communication skills
• Strong planning and organization skills
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment
• Keen commitment for providing superior customer service
• Excellent computer skills including Microsoft office system (word/excel/outlook)

• Work is performed in a standard warehouse environment with various temperature zones
• Ability to work a variety of shifts including evenings, weekends and holidays as business needs