Outbound Sales Agent

The Outbound Sales Agent is responsible for proactively contacting customers to provide updates, resolve issues, and ensure an exceptional end-to-end experience. This role focuses on outbound communication, following up on orders, addressing open tickets, confirming delivery status, gathering customer insights, and ensuring all concerns are resolved quickly and accurately.

The ideal candidate is a strong communicator who enjoys helping customers, stays highly organized, and takes initiative. This role is essential in strengthening customer relationships, preventing service gaps, and supporting TERREPOWER’s commitment to delivering a consistent, reliable, and positive customer experience.