Guest Services Professional - Part-Time Afternoons, Multiple Locations - West Valley
Job Description
Recreation Centers of Sun City, Inc. offers a variety of part- and full-time employment opportunities. We are always looking for qualified individuals. Applications may be submitted through the link below, by email, or in person.
RCSC Human Resources Information
Hours: 7:30am to 4pm | Monday through Friday
Location: at 10626 W. Thunderbird Blvd., Sun City, AZ 85351
Phone: 623-561-4673| Email: [email protected]
The positions below are currently available. You may also wish to submit a General Consideration application for future openings.
Guest Services Professional - Part-Time Afternoons, Multiple Locations - West Valley
| Department: | Golf |
Guest Service Professional � Golf Operations
Friday, Saturday, Sunday 11am- 3pm
$15.15 per hour
As a Guest Service Professional, you�ll be at the heart of the golf experience, ensuring every player feels welcomed, prepared, and taken care of from arrival to their final putt. From tournament support to hands-on guest interaction, you�ll play a key role in keeping operations running smoothly while creating memorable moments for our members and guests. This position reports to the Golf Shops Manager.
What You�ll Do
- Bring our mission, vision, and values to life in every guest interaction
- Keep players informed on course conditions, daily activities, and events
- Communicate consistently with teammates to ensure smooth, safe, and seamless operations
- Deliver top-notch customer service and confidently resolve guest concerns
- Maintain and manage golf carts, rental equipment, bag storage, and service areas
- Identify and report maintenance or safety issues promptly
Create a standout guest experience:
- Greet golfers with energy and professionalism
- Set up carts with all essentials (coolers, tees, scorecards, and more)
- Assist with bag handling and direct players to key areas
- Provide support at the first tee to ensure a great start
- Welcome players back after their round, clean clubs, and assist with post-play transitions
Keep things running smoothly:
- Clean, inspect, and restock golf carts after each use
- Support tournament operations alongside the Golf Professional team
- Step into various roles such as Practice Facility Host, Player Assistant, or First Tee Host as needed
- Stay knowledgeable about Golf Shop merchandise and club services to assist and inform guests. Encourage members and guests to dine in at the Grills.
- Take on additional responsibilities as part of a dynamic team environment
What Makes You a Great Fit
- Passion for delivering outstanding guest experiences
- Strong communicator who thrives in a team environment
- Able to juggle multiple priorities while staying organized and detail-focused
- Self-starter with initiative and sound decision-making skills
- Positive attitude with commitment to teamwork and excellence
- Comfortable working in a fast-paced, ever-evolving environment
You embody our core values:
- Providing high quality service
- Friendly and Welcoming
- Teamwork
- Maintain and improve amenities, operations to ensure they are modern and attractive
What You�ll Need
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Ability to work independently and follow direction
- Flexibility to work early mornings, evenings, weekends, and holidays
- Valid driver�s license
Work Environment
This is an active, outdoor role set on a beautiful golf course. You�ll spend your day navigating the course by golf cart, interacting with guests, and working in varying weather conditions. Expect a dynamic environment with natural terrain, moving carts, and the occasional wildlife sighting.
Physical Requirements
- Active role requiring extended periods of standing and walking
- Frequent bending, kneeling, reaching, and lifting
- Ability to lift, push, or pull up to 50 pounds
- Clear communication and awareness in a sometimes busy, outdoor setting