Network Technician

SUMMARY Provides primary implementation, management, and support for core technology infrastructure systems, including but not limited to switches, routers, and servers. Maintains monitoring and documentation for core infrastructure. Works closely with vendors and service providers with installations and provides College data and voice connectivity along with troubleshooting issues. Responds to incidents in the on-call rotation. ESSENTIAL FUNCTIONS Server and network administration Installs, configures, diagnoses and repairs network switching infrastructure Provides technical level II troubleshooting and resolution for a College-wide network Installs, configures, diagnoses and repairs all server infrastructure Maintains all aspects of the infrastructure through regular upgrades, patches and replacement Installs, configures, diagnoses and repairs major infrastructure services, such as, but not limited to: Active Directory, DNS, DHCP, Email Collaborates with all internal and external stakeholders to implement the best technology solution Works with vendors to resolve infrastructure issues Possesses an in-depth understanding of communications technologies and advanced troubleshooting skills Demonstrated willingness and ability to travel to various College sites for installs and updates Participates in an on-call rotation for approximately a week approximately every month Performs other duties as assigned