Customer Service Representative

Diehl Collision of Ford City is looking for a friendly, organized, and customer-focused Customer Service Representative to join our growing team! If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a respected automotive group, we want to hear from you.

What We Offer:

• Competitive pay based on experience
• Full benefits package available
• Paid vacation and paid time off
• Employee discounts
• Growth and advancement opportunities
• Long-term job security with a reputable automotive group

Responsibilities:

• Greet customers and provide a welcoming, professional experience
• Answer phones and assist with customer inquiries
• Schedule appointments and coordinate repair timelines
• Communicate with customers regarding vehicle status and updates
• Work closely with estimators, technicians, and insurance companies
• Handle basic administrative tasks and data entry
• Maintain a clean and organized front office

Qualifications:

• Strong customer service and communication skills
• Positive attitude and team-oriented mindset
• Ability to multitask in a fast-paced environment
• Basic computer skills (experience with dealership or body shop software is a plus)
• Previous customer service or office experience preferred

Join a team that values its employees and takes pride in delivering exceptional service to every customer.

Apply today and start your career with Diehl Collision of Ford City!