Customer Service Representative

Looking for more than “just another job”?

At Christina Hinds' Agency, we’re looking for someone who genuinely enjoys helping people, building relationships, and being part of a team that makes a real impact every day. At our Farmers Insurance agency, you won’t just answer phones — you’ll help protect families, support local businesses, and create peace of mind for our clients when they need it most.

Whether you have insurance experience or simply bring strong customer service skills and a great attitude, we’re eager to train the right person who’s ready to grow with us.

Salary Range: $250,000.00 - $450,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Supportive, Team-Oriented Environment with Daily Guidance

Licensing Support and Guidance

• Someone who is dependable, positive, and people-oriented
• Strong communication and relationship-building skills
• Ability to multitask and stay organized in a fast-paced environment
• A self-starter who takes initiative and enjoys learning
• Customer service, retail, healthcare, banking, or office experience is a plus
• Insurance experience is helpful, but not required — we can train the right person
• Licensing is preferred or willingness to become licensed after hire

• Be the friendly, professional first point of contact for our clients
• Help customers with billing questions, policy changes, renewals, and claims support
• Build strong relationships with clients through excellent service and follow-up
• Educate customers on coverage options that better protect their families and assets
• Support the agency team with daily operations and client communication
• Identify opportunities to cross-sell and strengthen customer accounts
• Keep client information accurate and organized in agency systems
• Deliver a customer experience that makes people excited to stay with our agency

Christina Hinds-Farmers Insurance Agency is a dynamic and professional leader in the insurance industry, dedicated to protecting what matters most to our clients. Join our energetic team and contribute to a culture of excellence, growth, and community impact. We're building futures, one policy at a time!

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