Service Advisor

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Benefits:

• Great working environment
• Paid Training
• Medical
• Dental and Vision insurance
• 401K

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Use Dealerlogix system to send estimates to customers and provide reports
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• clearly communicate with customers 
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers
• Advise customers of recommended repairs and maintenance, be able to explain why each are a benefit.

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• Demonstrate a willingness and ability to work in a team environment
• Ability to type,
• Ability to learn how to operate the Dealership computer system
• Demonstrate the ability to handle responsibility and take ownership of your role.