Cafe Barista

Position Title:

Cafe Barista

Reports To:

Assistant General Manager

Job Summary:

The Cafe Barista is responsible for providing excellent guest service while preparing and serving high-quality coffee, espresso beverages, and food items in a fast-paced cafe environment. This position helps create a welcoming atmosphere for guests while maintaining cleanliness, organization, and efficiency throughout the cafe.

Essential Duties & Responsibilities:

• Prepare and serve coffee, espresso drinks, teas, and other beverages according to company standards
• Provide friendly and professional guest service
• Take guest orders accurately and process payments
• Maintain cleanliness and organization of the cafe, equipment, and seating areas
• Restock supplies, cups, syrups, food items, and merchandise as needed
• Follow all food safety and sanitation standards
• Assist with opening and closing duties
• Monitor product quality and presentation
• Maintain knowledge of menu items and promotions
• Assist guests with questions and recommendations
• Work efficiently during busy periods while maintaining positive guest interactions
• Help minimize waste and maintain proper inventory levels

Qualifications:

• Previous customer service experience preferred
• Previous barista or cafe experience preferred
• Starbucks experience is highly preferred and considered a strong plus
• Ability to work in a fast-paced environment
• Strong communication and multitasking skills
• Basic cash handling and POS experience preferred
• Flexible schedule including mornings, weekends, and holidays

Physical Requirements:

• Ability to stand for extended periods
• Ability to lift up to 25 pounds
• Ability to safely operate coffee and cafe equipment

Benefits:

• Competitive Pay
• Employee Discounts
• Growth Opportunities
• Hotel and Restaurant Discounts
• Paid Training