Assistant Director - Outreach and Assessment – University Housing - UTK

This position directs and supervises all activities associated with department outreach to students, families, and campus partners. The Assistant Director leads and directs work related to student recruitment and retention, supports and coordinates departmental messaging of standard and emergent processes in collaboration with Student Life Communications, and ensures timely and effective customer service and satisfaction for students and families. The role supports the development and implementation of marketing approaches in the marketing strategy for departmental assessment.