DIRECTOR, GENERAL SERVICES

POSITION SUMMARY 

The Director of General Services provides strategic leadership and oversight for non-certified trades (e.g., painters, carpenters, glaziers), custodial services, and environmental health functions across the district. This role ensures that all facilities are clean, safe, well-maintained, and compliant with federal, state, and local regulations. The Director drives operational efficiency, service quality, and regulatory compliance to support safe and effective learning environments.

ESSENTIAL DUTIES

Operational Leadership & Service Delivery

• Provide leadership and oversight of non-certified trades, custodial services, and environmental health operations.
• Establish and monitor key performance indicators (KPIs), including work order completion, cleanliness standards, and preventative maintenance cycles.
• Partner with school-based staff to support custodial operations and ensure consistent service delivery across all facilities.
• Implement standardized processes and expectations to improve efficiency, accountability, and service quality. 

Custodial & Facility Readiness

• Provide guidance, training, and support to school-based custodial personnel.
• Establish and maintain district-wide cleaning standards and sanitation protocols.
• Lead the district's summer readiness plan to ensure all schools are clean, safe, and fully operational for pre-planning and Day One.
• Oversee procurement and use of custodial supplies, equipment, and green cleaning initiatives. 

Environmental Health & Compliance

• Ensure compliance with all applicable environmental and safety regulations (e.g., EPA, OSHA, AHERA).
• Develop and implement sanitation standard operating procedures (SOPs), including protocols for infectious disease prevention and response.
• Oversee environmental programs related to indoor air quality, hazardous materials, and safety practices.
• Maintain required documentation and reporting for inspections and regulatory compliance. 

Contract & Vendor Management

• Evaluate, negotiate, and manage contracts for services such as waste management, recycling, specialty cleaning, pest control, and other facility-related services.
• Provide oversight of contracted service providers, including landscaping, elevators/lifts, fire suppression systems, and remediation services.
• Monitor vendor performance to ensure compliance with district standards, timelines, and service expectations. 

Budget & Resource Management

• Develop and manage the operating budget for support services and environmental health functions.
• Oversee procurement of supplies, equipment, and services to ensure cost-effective operations. 

• Prioritize resources to address facility needs and maintain high standards of cleanliness and safety. 

   

• Other duties as assigned.

MIMIMUM QUALIFICATIONS

EDUCATION:

• Bachelor's degree in Facilities Management, Environmental Health, Business Administration, or related field preferred; equivalent experience considered

CERTIFICATION/LICENSE:

• Valid driver's license
• OSHA certification (10 or 30) preferred
• Certified Custodial Supervisor (CCS) or similar credential preferred
• Environmental health or safety certifications (e.g., CHMM, REHS) a plus

WORK EXPERIENCE:

• 5-8 years of experience in facilities, custodial operations, environmental health, or related field
• Experience supervising multiple teams or functions preferred
• Experience in K-12 or large institutional environments preferred

SALARY INFORMATION
Pay Grade : 137

Salary Range: Salary Schedules - Atlanta Public Schools
Work Days: Annual 

POSITION INFORMATION:
FLSA Status: Exempt
Employment Category: At-Will
Reports to: Executive Director 


KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of custodial operations, facility maintenance, and environmental health standards
• Ability to lead multiple operational functions and teams effectively
• Strong understanding of safety regulations and compliance requirements
• Ability to manage vendor contracts and service performance
• Strong organizational, problem-solving, and communication skills
• Ability to plan and execute large-scale readiness efforts (e.g., summer preparation)

PHYSICAL ABILITIES AND WORKING CONDITIONS

The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.

Vision: Ability to read small print and view a computer screen for prolonged periods. 

Hearing: Ability to tolerate exposure to noisy conditions

Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.

Upper Body Mobility: Ability to use hands to grasp and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.

Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 15 or more pounds on a frequent basis. 

Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.

Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress

Additional Work Conditions & Physical Abilities: Will require travel to multiple sites.

The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.