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Job Description
What You'll Do:
You will report into the Senior Director of Compensation and will serve as the primary point of contact for the CST (Client Support Team) business segment, providing strategic partnership and consultation to senior level business leaders and Business Human Capital Partners. Your scope is CST focused, requiring support of 23,000 CST associates and significant commercial awareness given support for field facing roles; outcomes from your role will have a direct impact on firm success. Under limited supervision, you will lead CST compensation initiatives, working to identify needs, developing solutions, and ensuring successful end-to-end implementation of related projects. You will partner across compensation to lead and/or facilitate various bodies of work, influencing stakeholders and partners alike.
Here are a few of the key responsibilities you will be a part of:
You will report into the Senior Director of Compensation and will serve as the primary point of contact for the CST (Client Support Team) business segment, providing strategic partnership and consultation to senior level business leaders and Business Human Capital Partners. Your scope is CST focused, requiring support of 23,000 CST associates and significant commercial awareness given support for field facing roles; outcomes from your role will have a direct impact on firm success. Under limited supervision, you will lead CST compensation initiatives, working to identify needs, developing solutions, and ensuring successful end-to-end implementation of related projects. You will partner across compensation to lead and/or facilitate various bodies of work, influencing stakeholders and partners alike.
Here are a few of the key responsibilities you will be a part of:
- Lead the Compensation Refresh for CST roles in support of the 2030 ambition, which includes base salary and short-term incentives
- Conduct analysis and prepares recommendations regarding the development and implementation of CST compensation programs and practices
- Act as thought leader in the design and execution of CST short-term incentives, ensuring alignment with firm strategy and goals.
- Conduct annual pay benchmark studies to evaluate the competitiveness of pay levels and programs
- Functions as an advisor and subject matter expert for leveling CST jobs at the firm
- Work closely with Talent Acquisition, Business Partners and Talent Development on matters relating to leveling and pay for CST roles
- Build strong relationship with Associate Relations, Legal, Finance, and HRBPs partners to ensure recommendations represent a cross-functional view and lens
- Partner with CST and HO Experience teams on recognition opportunities
- Assist in developing communications and training to improve overall understanding of compensation programs
- Provide guidance and mentorship to other Compensation Team members to ensure consistency of service to our business units