Job Description
We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Details:
- Work Location: This is an onsite role at our Chicago OpCo, located at 2051 Baseline Road, Montgomery, IL 60538
- Hours: Monday - Friday
- Core Business Hours 8A-4P
- Hourly pay up to $22.00 depending on experience
Under direct supervision, responsible for all current and past due Accounts Receivable (A/R) for assigned customers. Approves all orders for accounts with total exposure of up to $25,000. Monitors all accounts until collection / legal efforts begin. Provides effective customer service to internal and external customers. Internal contacts with employees at all levels in the organization. External contacts may include vendors, banks and PFG operating companies. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
The Accounts Receivable Corp Rep position will perform the following duties:
- Monitors large and/or complex customer accounts and collects on a timely basis using the telephone, in writing and computer.
- Reviews shipments and payment plans and approves all orders for accounts with total exposure of up to $25,000.
- Summarizes and inputs on-line all telephone and written contacts pertaining to customer.
- Reviews and analyzes customer statistics. Reviews accounts on hold and analyzes individual situations to determine appropriate actions.
- Provides internal customer service support to Cash Applications Specialists.
- Advises Sales, Cash & Carry Managers and Transportation Managers of customer status.
- Provides assistance to Cash Application Specialists regarding customers’ contacts and payments.
- Performs other related duties as assigned.
