Back to jobsOwns the full lifecycle of assigned implementations, including enrollment readiness, data exchange setup, contract delivery, configuration, premium administration actions, and transition to service.
Leads implementations independently — not in a support capacity — with direct accountability for timeliness, accuracy, and execution quality.
Establishes and manages milestone timelines, proactively identifying risks and driving resolution to ensure successful go-live.
Coordinates and aligns internal stakeholders including Data Exchange, Premium Administration, Enrollment, Contracts, Configuration, Claims, Sales, and Account Management.
Ensures deliverables are completed in accordance with defined implementation standards, processes, and service expectations.
Maintains comprehensive and accurate documentation throughout the implementation process.
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Associate, Implementation Specialist
New York Life - Jimenez Team
Remote - USPosted 1 months ago
remote