Registered Group Supervisor, Fulfillment Center

As a Registered Group Supervisor at our Walgreens fulfillment center, you will serve as a pivotal leader, mentor, and coach to others. You will help team members unlock their full potential through personalized guidance and professional development. Your expertise will directly impact patient outcomes as you foster a culture of excellence within our closed-door pharmacy setting. You will build and nurture meaningful relationships with colleagues from diverse backgrounds, experiences, and perspectives. This position is located in our climate-controlled, closed-door pharmacy facility featuring advanced automation technology and modern amenities.

Job Responsibilities

• Responsible for ensuring compliance with federal, state, and local pharmacy laws, as well as company and facility policies. Oversees necessasry security protocols to ensure protection of patient privacy in line with the company’s HIPAA guidelines. Responsible for maintaining all records and following the laws and regulations regarding the pharmacy practice. Reviews pharmacist licensure and pharmacy technician registration status and renewals.
• Serves as the Pharmacist in Charge (PIC) as required by facility. Maintains Pharmacy Standard Operating Procedures in accordance with state and federal laws and regulations governing the practice of pharmacy.
• Responsible for leadership duties such as conducting one-on-one and/or team meetings, time and attendance tracking, providing feedback to employees, employee scheduling, writing and delivering performance reviews, counseling, interviewing, developing employees, and performance improvement plans.
• Responsible for managing daily operations of designated team and the supervision of team members. Ensures processing of work orders and adherence with established quality and deadline requirements.
• Maintains records of customer interactions, records details, complaints, comments, and action taken. Contacts customers to respond to inquiries or to notify them of investigation results and planned adjustments. Resolves escalated issues.
• Responsible for facilitating continuous improvement to reach team goals. Looks for ways to improve current processes with enhancements and ideas. Identifies areas where additional development is required and makes recommendations to management on how to achieve necessary results.
• Completes continuing education credits towards pharmacy licensure to maintain current status.
• Acts as an agent of the company by projecting a positive attitude, enthusiasm, team spirit and integrity in order to motivate the team, creating a positive work environment, and reaching and exceeding department goals.

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.