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Job Description
Job Summary
Responsible for providing moderately complex analysis of information, problems and/or data throughout the pharmacy systems to identify discrepancies and/or failures which require resolution by working with both internal and external partners. Works under general supervision and exercises judgment within defined procedures and practices to determine appropriate action. Analyzes and reports on the impact of current or proposed solutions. Creates control reports based on analysis of common issues/themes to drive continuous improvement. Assists in driving change as needed. Provides moderately complex analysis of information related to incidents, problems and/or data of a moderate scope, where analysis requires a review of a variety of factors to support future improvements (PO/STO creation, MFC/store movements, salable and non-salable Returns, Interface monitoring/failures, Incident RCA and break/fix, Reporting.
Job Responsibilities
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Responsible for providing moderately complex analysis of information, problems and/or data throughout the pharmacy systems to identify discrepancies and/or failures which require resolution by working with both internal and external partners. Works under general supervision and exercises judgment within defined procedures and practices to determine appropriate action. Analyzes and reports on the impact of current or proposed solutions. Creates control reports based on analysis of common issues/themes to drive continuous improvement. Assists in driving change as needed. Provides moderately complex analysis of information related to incidents, problems and/or data of a moderate scope, where analysis requires a review of a variety of factors to support future improvements (PO/STO creation, MFC/store movements, salable and non-salable Returns, Interface monitoring/failures, Incident RCA and break/fix, Reporting.
Job Responsibilities
- Performs moderately complex analysis of information, problems, and/or data under general supervision. Makes recommendations for the review of more senior staff members
- Tracks, monitors and measures the benefit of implemented solutions for moderately complex issues, applying company policies and procedures in the resolution of a variety of issues. May also perform gap analysis
- Communicates perceived risks to senior staff members and leadership with recommendations for mitigation
- Computes metrics involving moderately complex issues
- Develops, analyzes and disseminates moderately complex reports
- Builds productive internal/external working relationships to work collaboratively. Shares knowledge with the team
- Resolves moderately complex issues
- Receives general instructions on routine work, detailed instructions on new projects or assignments
- Recommends streamlined processes and process improvements to more senior staff members. Assists in driving change as needed
- Other duties as assigned
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.