HR Coordinator
Job Description
This position is responsible for efficient processing of life-cycle HR transactions, providing related administrative support and answering phone calls as required. Performance Objectives: • Perform transaction processing in support of HR functions, including data entry, filing, sending correspondence, etc. • Perform compliance and confidentiality checks for I9’s, e-Verify and non-solicitation agreements • Handle requests for administrative tasks and inquiries. Process transactions by collecting required information or back-up documentation from employee/manager/HR, including probing for additional information if unclear, performing data entry, etc. • Maintain HRMS system and perform quality assurance reviews on electronic and manual transactions. • Provide excellent customer service. Respond to both online inquiries and phone calls from HR Advisors and associates at all levels and resolve questions/issues by accessing information in multiple systems. Route/refer calls for advanced support and follow up as required. • Provide help on navigating internal resources on self-service and HR technology tools • Manage workload efficiently to fulfil commitments in a timely manner • Liaise between Human Resources, Payroll and other Centers of Excellence, as appropriate • Perform required tasks in accordance with established service level agreements (SLAs) Requirements:
• Bachelor’s degree in human resources or related area • 0 - 2 years HR or related experience • Function independently as well as part of a team, having flexibility, consistency and professionalism • Effective verbal communication skills • Effective listening and reading comprehension skills • Strong customer service orientation • Confident phone presence • Strong ability to grasp information quickly and probe effectively when required • Strong organizational skills with a high sense of urgency and ability to multi-task to meet deadlines • Demonstrated ability to deliver effective results, meet deadlines with attention to detail • Effective problem-solving and follow-through skills •
To know more on this position or to schedule an interview, please contact;
Sagar Rathore
630-485-2166